Our Mozaic, LDA
AV da República, no 52, 7, Lisboa, 1050-196
Portugal
Last Updated:
These Terms of Service ("Terms") govern your access to and use of Our Mozaic, LDA's ("Our Mozaic", "we", "us", or "our") community hosting services, website, and related applications (collectively, the "Services"). By using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you do not have permission to access the Services.
Our Mozaic provides community hosting and data processing services. We help communities manage their data across various platforms, making it easier to organize, search, and utilize community content according to community-defined guidelines.
You retain ownership of all content you share through our Services. Our Mozaic does not claim ownership of any information or content you submit to our platform. You simply grant us a license to process this content as described below.
Our Mozaic owns all copyrights, trademarks, domains, logos, and intellectual property associated with our Services. You may not use our intellectual property without our express permission.
When you use our Services, you grant Our Mozaic a license to process the content you share according to your community guidelines. This license allows us to store, display, organize, transform, and process your content solely for the purpose of providing our Services to you and your community. This license is limited to what is necessary to operate our Services as authorized by your community.
We grant you a limited, non-exclusive license to use our Services according to these Terms and your community's guidelines. This license is for your personal use of our Services in the manner described in these Terms. No other rights are granted except those explicitly stated here.
Our Services may interact with various messaging and communication platforms. You acknowledge that:
Our Services process content according to community guidelines established by community administrators. We only process content from communities and members who have explicitly chosen to use our Services. Community members consent to processing through their participation in communities that have selected our Services.
Communities maintain full control over how their content is processed. They establish guidelines for data handling, retention, and sharing. Our processing activities follow these community-defined parameters. Community administrators are responsible for ensuring all members understand and consent to these guidelines.
Our Services are designed for communicating with individuals who have explicitly:
As a community administrator, you represent and warrant that you are using our Services only to communicate with individuals who have actively chosen to engage with your community. Our platform is not designed for cold outreach or unsolicited communications, and you agree not to use it for such purposes.
You acknowledge that using our Services to send unsolicited messages may violate third-party platform terms and applicable laws. You bear sole responsibility for ensuring your community engagement practices comply with messaging platform terms and relevant anti-spam regulations.
Our Services must not be used to store or process content that is illegal, harmful, abusive, or violates the rights of others. We prohibit content that promotes violence, discrimination, harassment, or any illegal activities. Community administrators are responsible for monitoring content within their communities.
Our Services are designed exclusively for communication with individuals who have explicitly opted into your community or have shown interest in joining. You must not use our Services to:
You acknowledge that messaging platforms have specific terms regarding acceptable communication practices, and you remain solely responsible for complying with these terms when using our Services.
We will remove harmful or illegal content upon discovery or notification. Community administrators may request content removal at any time. Individual members may request removal of their own content. We will process these requests promptly according to applicable laws and community guidelines.
Users must not:
We process all data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We implement appropriate security measures to protect community data according to industry standards and community requirements.
As a data processor, we only process data according to community instructions. We assist communities in fulfilling their data protection obligations and responding to data subject requests. We maintain appropriate records of processing activities as required by law.
Community administrators using our Services are responsible for:
Our Services are provided "as is" without warranties of any kind. To the extent permitted by law, we shall not be liable for indirect, consequential, or incidental damages related to your use of our Services. Our total liability for any claims will not exceed the amount you have paid us in the previous 12 months.
We may modify or discontinue any part of our Services with reasonable notice. You may terminate your use of our Services at any time. We may suspend or terminate access for violations of these Terms or community guidelines, or for extended periods of inactivity.
These Terms shall be governed by the laws of Portugal. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Portugal.
We may update these Terms from time to time. We will notify you of significant changes. Your continued use of our Services after changes indicates your acceptance of the updated Terms.
For questions about these Terms, please contact us at: legal@mozaic.so